General Terms and conditions of business

General Terms and Conditions of GreiferProductions §1 Validity towards entrepreneurs and definition of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations on the conclusion of the contract apply to orders via our internet shop

(2) In case of conclusion of the contract, the contract is concluded with


Lucas Gaida

Dörfer 29a

AT-6065 Tirol

Registration number xxxxxx

Register court District court xxxxx

(3) The presentation of goods in our internet shop does not constitute a legally binding contractual offer on our part, but are only a non-binding invitation to the consumer to order goods. With the order of the desired goods, the consumer submits a binding offer for him to conclude a purchase contract.

(4) Upon receipt of an order in our internet shop, the following regulations apply: The consumer submits a binding contract offer by successfully completing the order procedure provided in our internet shop. The order is carried out in the following steps:

  1. Selection of the desired goods
  2. Confirmation by clicking on the buttons "Order"
  3. Checking the details in the shopping cart
  4. Pressing the button "to checkout"
  5. Registration in the internet shop after registration and entry of the login details (e-mail address and password).
  6. Re-checking or correcting the respective entered data.
  7. Binding sending of the order by clicking on the button "order with obligation to pay" or "buy"

Before the binding submission of the order, the consumer can return to the website where the customer's details are recorded and correct input errors or cancel the ordering process by closing the internet browser by pressing the "Back" button contained in the internet browser used by him. We immediately confirm receipt of the order by an automatically generated email ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our internet shop: We send you the order data and our T&C by e-mail. You can also view the T&C at any time at  Your order data are no longer accessible via the internet for security reasons.

§3 Prices, shipping costs, payment, due date

(1) The indicated prices include the statutory value added tax and other price components. Any shipping costs may be added.

(2) The consumer has the option of payment in advance, PayPal, Credit Card(Visa).

(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless we have clearly indicated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here at the latest within 14 working days. The period for delivery begins in the case of payment in advance on the day after the payment order to the bank commissioned with the transfer and for all other payment methods the day after the conclusion of the contract. If the deadline ends on a Saturday, Sunday or public holiday at the delivery location, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item also only passes to the buyer when the item is handed over to the buyer in the case of the dispatch purchase.

§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.

§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers Consumers have a right of withdrawal according to the following condition, whereby consumer is any natural person who concludes a legal transaction for purposes which predominantly can neither be attributed to their commercial nor self-employed professional activity:

Cancellation policy Right of withdrawal You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us


Lucas Gaida

Dörfer 29a

AT-6065 Tirol


Tel. +4369917242107

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to cancel this contract. You can use the attached model withdrawal form, but this is not mandatory. Consequences of the withdrawal If you withdraw from this contract, we have to refund all payments we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. End of cancellation policy

§7 Withdrawal form

Sample withdrawal form (If you want to cancel the contract, please fill out this form and send it back.)

To :


Lucas Gaida

Dörfer 29a

AT-6065 Tirol


 / we () hereby revoke the contract concluded by me / us () for the purchase of the following goods () / the provision of the following service ()_____________________________________________________ Ordered on () / received on ()__________________ Name of the consumer(s)_____________________________________________________ Address of the consumer(s)_____________________________________________________ Signature of the consumer(s) (only when notified on paper)__________________ Date__________________

(*) Delete where inapplicable.

§8 Warranty

The statutory warranty provisions apply.


§9 Contract language

The contract language is exclusively German.

§10 Customer service

Our customer service for questions, complaints and complaints is available on weekdays from 9:00 a.m. to 5:30 p.m. at Telephone: +4369917242107  Email: